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Please read carefully  

From April 2024, there will be a new shuttle online reservation system. In order to make the shuttle reservation an easier process, jumpers will need to use the online reservation portal.

At the time of your IBA yearly subscription (new or renewal), you will receive this link via email along with a username and a password. You will need this information to create an account and access the online reservation portal. Once your account is created, follow these easy steps to purchase and reserve your shuttle ride:

1. See the Brento Base Transfer (transportation services) manager, "Tonno"  ( only whatsapp +393463836526 ) and ask to buy shuttle ride tickets (cash, paypal,or credit).

2. Once you buy the tickets (any amount), the ticket balance will be uploaded on your account on the online portal.

3. At this point, you will be able to use your cell phone or computer, to access your account and directly reserve the rides.

4. For more information, please watch our online tutorial video.

F.A.Q.

How far in advance can I make a shuttle reservation?

The time frame to book a reservation is indicated on our website, near the "reserve a ride" tab.

As an alternative, it is possible to show up directly at the shuttle loading area and board the shuttle if there is a last minute no-show or an open/unreserved seat.

If after the reservation deadline, the jumper decides to not ride his/her reservation, that reservation cannot be cancelled and the value of the ticket is lost.

How can I book a shuttle ride?

First, you need to subscribe or renew your IBA (Italian Base Association) subscription. 

After your IBA subscription is active, you will receive an alphanumeric code along with the IBA  membership QR code, via email. Please make sure that you check your junk folders and that you have one of most used domains. Examples of webmail providers that are mostly used for IBA correspondence include Gmail, Yahoo! and Hotmail. Also, be aware that the IBA information that you need, will come from @montagnaviva .us email address.

After receiving the alphanumeric code, it will be possible to access the online reservation portal to make your first reservation.

To better understand the reservation process, we highly advise you to watch our online tutorial, which can be found on our website.

Do I get a refund due to weather?

Yes. If the weather conditions are not optimal for jumping, the bus ride will be cancelled and the ticket will be credited back to your account.

If I don't show up for my reserved shuttle ride, will I get a refund?

No. While we understand that last minute situations can happen, unfortunately,  if you don't show up on time for the ride you have reserved, there won't be any refunds issued.

Is it possible to buy tickets in bulk?

Yes. The price varies depending on the number of tickets purchased. From the amount of 1-9 tickets, the price will be 20 euro per ticket. For the amount of 10 tickets and above, the price is 17 euro per ticket.

Are there special/discounted tickets for riding to San Giovanni (longer hike to the exit point)?

Yes. However, as of now, ticket prices are calculated to go to "The Top'' (shortest hike to the exit point). In case a jumper wants to get dropped off in San Giovanni, he/she can request so upon boarding the shuttle and will receive a reimbursement for the price difference directly on their accounts.

Can I make a shuttle reservation for someone else?

No. Reservations are person specific and can only be made by the jumper who will be riding the shuttle. 

To make a reservation, you will use your personal shuttle reservation code which you will receive at the time of your IBA subscription and along with the IBA QR code. Note that the shuttle reservation code is different than your IBA QR code.

Can I use the bus shuttle service without being subscribed to the IBA?

No. You must have an active/current subscription to The Italian Base Association (IBA). Without an active subscription unfortunately, you cannot use our shuttle service.

Do shuttle ride tickets expire?

Yes. Ride tickets expire on December 31st of the same year they were purchased.

Do I have to pay the shuttle in case I did not jump and want to be picked up back in San Giovanni?

No. You do not have to pay for the shuttle ride from San Giovanni back to the main landing area (Bar Parete Zebrata) if you decide not to jump. 

However, the request for pick up has to be made within certain timeframes and these are: Within 2 hours if the initial drop off location was "The Top" or within 3 hours if the initial drop off  location was in San Giovanni.

Note that the shuttle pick up location to ride back is ALWAYS at theSan Giovanni stop, independently of where you were initially dropped off. 

Should the request time frame be exceeded, a fee will be applied.

With the Brento BASE Transfer vehicles it is possible to reach the main exit points, the buses depart from Bar Parete Zebrata in Gaggiolo Dro (TN). In addition we can also collect you from any airport or railway station with special rates for BASE jumpers.

 

The bus service is continuous, 7 days a week and was made to measure for BASE jumpers, respecting the local wind patterns and mountain characteristics. With Brento BASE transfer we guarantee we will pick you up if you are unable to jump (due to bad weather etc). You can jump without worrying about transportation - we will take care of it!

 

Check out this website to discover all the services offered by Brento BASE transfer, our itineraries and the information about each exit points

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